Please be sure to update your Sprint Family Locator app to the latest version (

Subscription cancellation

Hey – we are sorry to see you go! We hope you enjoyed Sprint Family Locator. Just two questions before you cancel.

  • Are you here to cancel the service, because you are currently experiencing issues? No need to leave, please get in touch with us.

If you still want to cancel, follow one of the options below:

Are you still within the 15-day Free Trial?

  1. Sign in to your account from a browser.
  2. Select Manage Account, then Trial Info, and lastly Cancel Trial Now.

Have you been a subscriber with us past the 15-day Free Trial?

Cancel via MySprint Account:

  1. Log in to your MySprint account via
  2. Follow this path: My Device tab > Change My Services > Remove Sprint Family Locator.
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